Terms and Conditions

Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Mailing Address For Check/Money Order

ArchusMedicus, FZE

P.O.Box 17225, RAK, UAE.

Tel. 971 7 243 71 90

Fax 971 7 243 71 91

Email: online@archusmedicus.com


Shipping Policy


In stock products will be delivered within 2-3 working days and out of stock items will be delivered within 15 working days.


We use the following carriers to deliver our orders:



Order Tracking

You may check the status of your order by loging into your account on our website. If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Free Shipping Offers

Orders over AED 500 qualify for Free Shipping. Free shipping promotions are available on domestic shipments, within the United Arab Emirates, only.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.